Most questions are answered here. If yours isn't, contact@metriv.cc reaches us directly.
Go to app.metriv.cc/accounts/signup, sign up with email and password or continue with Google, verify your email, and name your workspace. You're in your dashboard immediately after.
You get three subdomains automatically: one for your dashboard, one for your short links, and one for your files — all based on the workspace name you choose at signup. You can rename that subdomain for free at any time from your Account Hub.
On the central sign-in page (app.metriv.cc) there's a password reset link. If you're a team member logging in on your organization's own domain instead, ask your admin to reset it for you from the team settings page.
Yes, on Starter and up. Request it from your Account Hub — DNS gets verified and the domain switched on by hand, usually within a day. Your default subdomain keeps working the whole time.
No — existing links and files resolve against your current domain automatically, so a rename doesn't break them. The one exception is a QR code you've already printed: it'll be flagged as needing an update, since the physical code can't update itself.
Nothing existing breaks or gets deleted. You just can't create new links, active posts, or upload new files past your limit until you upgrade or free up capacity. Archived posts do not count.
Both from your Account Hub, in a couple of clicks. Canceling moves you to the Free plan at the end of your current billing period — your data stays put.
Yes. The public, read-only Posts API returns published content as JSON. It supports pagination, search, workspaces, categories, tags, featured posts, dates, and ordering.
Yes. The editor converts pasted Markdown into rich content and also accepts formatted HTML paste. Published HTML is sanitized before it is stored.
From your dashboard's team settings — you set their access per workspace, so you control exactly what they can see and manage.
Create a client account scoped to one workspace, and they get a read-only login to just that workspace's links, files, and analytics — nothing else in your organization is visible to them.
